Terms and Conditions

The Flower Boutique website is owned and run by The Flower Boutique. By accessing, browsing or using this website, you agree to the terms, conditions and disclaimers herein as amended from time to time. By purchasing an item advertised on this website and/or by completing the registration process to open an account with The Flower Boutique, you agree to be bound by these Terms and Conditions. The Flower Boutique may amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by those Terms and Conditions, as amended.

Trademarks, Copyrights and Restrictions

All material on this site, including, but not limited to images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks, and other intellectual property rights which are owned and controlled by The Flower Boutique, its related companies or by other parties that have licensed their material to The Flower Boutique. Material on www.theflowerboutique.ie or any Web site owned, operated, licensed or controlled by The Flower Boutique is solely for your personal, non-commercial use. Such material may not be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means, without the express prior written consent of The Flower Boutique. Use of the materials on any other Web site or networked computer environment, or use of the materials for any purpose other than personal, non-commercial use is a violation of The Flower Boutique copyrights, trademarks and other proprietary rights, and is prohibited.

The use of this website and these conditions shall be governed by and construed in accordance with Irish Law. Any legal action arising out of its use shall be brought and enforced under Irish Law. By using this site, you agree to submit to the jurisdiction of the Irish courts system and any legal action pursued by you shall be within the exclusive jurisdiction of the Irish Courts System.

Prices

The prices payable for the goods or services that you order from The Flower Boutique are clearly set out on The Flower Boutique website.

The information and detail on this website do not constitute an offer for sale but rather an invitation to treat. No contract in respect of the goods/services between The Flower Boutique and you shall exist until your order has been accepted by The Flower Boutique (whether or not funds have been deducted from your credit/debit card). If your offer is refused and funds have already been deducted these will be fully refunded. Having placed an order, you will receive an acknowledgement of the details of the order, but this acknowledgement does not constitute an acceptance by The Flower Boutique of that order. If The Flower Boutique discovers an error in the price of goods/services you have ordered, The Flower Boutique will inform you as soon as possible and give you the option of reconfirming the order at the correct price or cancelling it. If The Flower Boutique is unable to contact you, the order will be treated as cancelled and if you have already paid for the goods/services you will receive a full refund.

All prices are expressed inclusive of any VAT payable unless otherwise stated

VAT

Our products and services attract a Value Added Tax of 13.5% and 21.5% depending on the product you order. All prices advertised are inclusive of all taxes applicable to the respective countries that the product is being delivered in. This is a broad-based tax on consumption, which applies to the supply of most services and products.

Currency

All prices on www.theflowerboutique.ie are listed in Euro.

Delivery

We offer a delivery service to addresses in the Dublin area only. You will be requested to nominate a delivery date (the “Delivery Date”) at the time of placing your order. We will confirm the Delivery Date when we send you an email acknowledging your order. Delivery will be made to the address specified by you on the completed order form. Same day delivery is available only on orders that are placed before 12.30pm that day. With regards to delivery on Monday, customers need to place their order on the Friday before 2.30pm. We currently don’t deliver or take orders on Sundays, bank holidays or public holidays. We also only take orders on Saturday up till 12.30pm. If there is no one at the address when the delivery is attempted the flowers may be left at a neighbours address or retained by the driver. The driver will leave notification of attempted delivery and it is then the recipient’s responsibility to contact the courier to arrange delivery or collection. We will make every effort to deliver your goods on the Delivery Date, however, we will not be liable if we fail to do so due to circumstances beyond our control.

Cancellation

You can cancel your order up to 48 hours prior to delivery date.

Where you cancel your order we will refund payment to your credit card/debit card within 28 days of your cancellation.

In high volume periods the cancellation period may need to be extended due to operational constraints as listed below:

Valentines Day 72 hours

Mothers Day 72 hours

Easter 72 hours

Christmas 72 hours

Please telephone our Customer Helpline on 01 2844031 and quote your order number, surname and address.

Substitutions

Substitutions may be necessary to ensure your arrangement or speciality gift is delivered in a timely manner. We promise to take the utmost care and attention with your order to ensure that it is as similar as possible to the requested item.

In arrangements of assorted flowers, the colours shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value. For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another colour. If the floral container shown online is not available, a similar container will be used.

Speciality gifts

Speciality gifts may be substituted with another speciality gift of equal or greater value and of similar theme and category.

Basket

Mailing List